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HEAT Division Selects Eclipse Networks' CTI Solution for Heat Help Desk Software; SimpleCT Offers Cost-Effective Computer Telephony Integration
Business Editors & High-Tech Writers COLORADO SPRINGS; Colo.(BUSINESS WIRE)--Oct. 17; 2000--World leader in Help Desk solutions for mid-range organizations; ...

HEAT Help-Desk Software Optimized to Meet Customer Needs; Version 6.0 Offers Greater Ease-of-Use with New Call Escalation Features and Web-Enabled Access
Business Editors & High-Tech Writers COLORADO SPRINGS; Colo.--(BUSINESS WIRE)--Aug. 23; 2000 HEAT(R); a division of GoldMine(R) Software Corp.; has released HEAT 6.0; the latest version of its

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